Customer Care

We're here to make sure your Veloura experience is nothing short of fabulous. Whether you have a question about your order or need help with your hair comb, we've got you covered.

📦 Shipping

Orders are typically processed within 1–2 business days. Standard delivery takes 2–11 working days to deliver.

🔄 Returns & Exchanges

Not happy with your Veloura 2-in-1 Hair Comb? We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Just reach out and we'll sort it.

📩 Contact Us

Have a question? Drop us a message and we'll get back to you within 24–48 hours.

💇 Product Help

Need tips on getting the most out of your Veloura 2-in-1 Hair Comb? Check out our how-to guides or send us a message — we love helping you get the perfect style.